OnSite HospitalityID

Ensuring the hospitality sector can quickly, securely and compliantly collect and store customers’ details on each visit.

HospitalityID works as a standalone app that is fully customisable with existing company branding, or can be seamlessly integrated into an existing app.

Here’s how it works:

  1. The customer downloads the app and enters their name and contact details once. They are allocated a unique customer number that is written to blockchain. OR they use an existing app that has been integrated with HospitalityID.

  2. Customer opens app and shows the QR code each time they visit.

  3. Hosting staff scan the QR code that logs the unique customer number. No personal details are stored.

HospitalityID allows the exact moment any customer enters a venue to be time-stamped. In the event of an outbreak, a simple request that any customers within specific timeframes are notified alerts the system to send a push notification to them. At no point are the customers' details shared with anyone unless they agree.

Key features:

  • Faster entry: no queuing to complete forms.

  • Fully accurate: prevents incorrect data collection.

  • Fully GDPR compliant: customers can delete their personal data at any time.

  • Data securely stored: no need for a data officer.

  • Centralised data source: one app covers all locations.

  • Fully integrated into existing apps: will not overwrite existing marketing permissions.

  • Can have KYC and so proof of age can be recorded.

  • Marketing potential: customers can opt in to receive push notifications.

  • Stand out from the competition: offer innovative, secure data collection which others can’t or aren’t.

Dashboarding your data

An essential part of any data platform is the ability to dashboard your key data points. Catenae products can all have a fully customisable data dashboard, meaning you can access the most vital stats immediately, such as the number of customers visiting each venue and at what time each individual did so, a valuable planning and management facility.

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